Monitor & Reporting

We provide reporting and analysis which allows us to guide you through your usage. By analysing the data we are able to identify areas of potential improvement.

 

Monitoring & Account Management

In our experience, 1 in 20 invoices which we analyse contain some form of billing error, network tariff mis-allocation or anomaly that requires further investigation.

Why? Simple, it happens because the quality of invoicing in the Australian retail electricity industry is poor.

Large market electricity invoices are complicated by design and unless you have an in depth understanding or knowledge of the billing system, it is next to impossible to identify an error. This is why many instances of overcharging go unnoticed.

Our solution

Our invoice validation service is designed to protect you from billing errors and network tariff anomalies. We provide this complimentary service to all of our commercial and industrial electricity clients.

Our expert cost analysts assess and enter the content of each invoice into our invoice validation system (Energin) to ensure that everything is in order and in line with the retail supply agreement. All exceptions are investigated and errors resolved on your behalf. We will make sure that you are not paying one cent extra than you should be on your bills.

The validation process includes a review of:

  1. Energy charges;
  2. Network charges
  3. Environmental charges
  4. Market charges (AEMO)
  5. Metering and service charges
  6. Line losses
How does it work?

As part of our commitment to deliver a quality service and outcome, all large market electricity clients are invited to submit an invoice for a complimentary assessment. Should you wish to continue to benefit from the service, this can be arranged on a fee for service basis. Prices start from $80 + GST per annum.

 

Detailed Consumption Analysis

Our monitoring and reporting services will identify when and where you are consuming electricity, water and gas.

Our 24/7 online reporting portal will give you close to real time results, detailed email reports as well as alerts in the event of abnormal consumption.

These tools will help you take direct control of your consumption and identify any problem areas.

Client benefits:
Changes in consumption Displays daily, weekly or monthly kWh usage for the date range selected, as well as the the differences in consumption between each daily, weekly and monthly period.
Time Interval Displays energy usage at the base report aggregation level in easy to understand graphic form.
Calendar Provides a daily energy usage summary in graphic form for selected months.
Site Overlay Shows a direct comparison of kWh in a graphic form between selected periods.
Baseline Comparison Shows a direct comparison of energy usage across selected months in years, weeks or days.
Time of Use Shows how energy usage is distributed across set time intervals: Peak, off peak or shoulder periods.
CO2 Emissions Estimates the amount of carbon dioxide emissions produced by energy consumed.
Demand Highlights the times of highest energy demand.
Tabular (standard) Displays an easy to understand table showing energy use at report aggregation level.
CSV/Excel Report Exports energy usage data in the format of your choice.

 

Realtime Consumption Management
Situation

How much does it cost to cool your business premises? How much is it costing your business to keep the lights after hours. How much would you business save by rethinking your setup procedures?

Energy invoices tell the energy user very little about how their business consumes energy. Detailed meter reporting helps to fill the blanks left by retail energy bills, but the data and reporting is not real time and cannot provide a clear picture of circuit based energy data.

Our Solutions

Our goal is to empower you to improve your profit margins profitability by minimising electricity and other utility costs.

Not only will we help you cut costs, by implementing our solutions, you will also reduce the carbon footprint of your business.

Understanding utility usage enables you to identify areas of unnecessary and high consumption so specific areas of your business can be pinpointed as cost reduction opportunities.

Businesses that lack convenient and easy real time access to electricity, water and gas consumption data cannot act promptly to reduce cost associated with unnecessary, inefficient and wasteful consumption.

We offer a range of reputable quality energy monitoring and verification solutions suited to commercial and industrial applications to help you monitor and manage electricity, gas and water usage in real time. Products range from simple low cost devices that monitor individual appliances to comprehensive energy management systems capable of remote circuit through monitoring, reporting and analysis.

User-friendly on-site, PC, web and mobile device interfaces grant simple access to electricity, gas and water consumption data anywhere anytime.

 

Account Management
Account Management – Realistic Savings: Around 2%

While your new energy contract may be only for a short fixed period, We are committed to delivering your business cost savings over the long term.
As well as managing any communication required with retailers, we also manage transfers, account set-up, and resolving any billing errors in the future.
Our main goal is to save your business time, hassle, and to deliver even further cost savings as opportunities arise, allowing you to concentrate on your business.

Client Benefits:

Helpdesk support >> to clear up billing and account queries.
Faster account management solutions >> we have the knowledge to understand a problem and the contacts to resolve issues ASAP.
Significant time cost savings >> less time spent dealing with electricity suppliers allowing you to focus on your business.
Peace of mind >> relax knowing that your energy account is in good hands

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